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Privacy Policy

GenBatcher — Batch AI Image Generation

Last updated: February 4, 2026

This privacy policy explains how GenBatcher ("we", "us", "our") collects, uses, and protects your personal data when you use our web application at genbatcher.com (the "Service"). We are committed to complying with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.


1. Data Controller

GenBatcher is the data controller for the personal data processed through the Service. For any privacy-related inquiries, contact us at:

Email: [email protected]


2. What Data We Collect

2.1 Account Data

When you create an account via our authentication provider (WorkOS), we collect and store:

  • Email address — provided during sign-up
  • Internal user identifier — generated by our system
  • Authentication identifier — your WorkOS user ID, used to verify your identity

2.2 Subscription and Billing Data

When you subscribe to a paid plan, payment processing is handled entirely by our Merchant of Record, Polar.sh. We do not collect or store your payment card details, billing address, or other financial information. We store only:

  • Subscription status — whether your subscription is active, canceled, or past due
  • Plan identifier — which plan you are subscribed to
  • Billing period dates — the start and end of your current subscription period
  • Polar subscription identifier — to synchronize your subscription state

Polar.sh processes your payment data as an independent data controller under its own privacy policy.

2.3 Content You Upload

When you use the Service, we store:

  • CSV files and prompts — the image generation requests you submit, stored as structured data in our database
  • Generated images — stored in object storage and retained according to your plan's retention period (30 to 365 days depending on your subscription tier)
  • Generation metadata — including the AI model used, generation parameters, timestamps, and provider response identifiers, stored for reproducibility and debugging

2.4 Usage Data

We track:

  • Images generated per billing period — to enforce your subscription limits
  • Batch creation and processing records — stored in an internal event log for operational monitoring

2.5 Hashed IP Addresses

We store a salted SHA-256 hash of your IP address. We never store your raw IP address. This hash is a pseudonymized identifier as recommended by GDPR guidance. It is used for:

  • Preview rate limiting — to enforce the limit of one free preview per IP per month for anonymous users
  • Fraud prevention for registered users — to detect registered users who log out to obtain additional free previews, bypassing their subscription limits. The most recent hashed IP is stored on your user record for this purpose.

2.6 Preview Mode (Anonymous Users)

If you use the Service without an account (preview mode), we additionally collect:

  • Cloudflare Turnstile token — used for bot protection during preview submissions. We do not store this token; it is validated once and discarded.

2.7 Cookies and Local Storage

  • Authentication session cookie — a secure, HTTP-only cookie managed by WorkOS AuthKit to maintain your login session
  • Preview batch identifiers — stored in your browser's localStorage to allow you to claim preview batches after creating an account. This data never leaves your browser unless you explicitly claim a batch.

We do not use advertising cookies, tracking pixels, or third-party analytics.


3. How We Use Your Data

We process your personal data for the following purposes and legal bases:

PurposeData usedLegal basis (GDPR Art. 6)
Providing the Service (account management, image generation, delivery)Account data, content, usage dataPerformance of contract (Art. 6(1)(b))
Subscription management and entitlement enforcementAccount data, subscription data, usage dataPerformance of contract (Art. 6(1)(b))
Fraud prevention and abuse detection (rate limiting, bot protection, detecting preview abuse by registered users)Hashed IP address, Turnstile tokensLegitimate interest (Art. 6(1)(f))
Operational monitoring and debuggingEvent logs, generation metadataLegitimate interest (Art. 6(1)(f))
Communicating with you about your account or the ServiceEmail addressPerformance of contract (Art. 6(1)(b))

We do not use your data for profiling, automated decision-making, or marketing purposes.


4. Data Sharing and Sub-Processors

We share your data only with the following third-party services, which are necessary to operate the Service:

Sub-processorPurposeData sharedLocation
Cloudflare (Workers, D1, R2, Queues, Pages)Infrastructure — hosting, database, object storage, queue processingAll service data (encrypted at rest and in transit)Global (edge network)
WorkOSAuthentication — sign-up, login, session managementEmail address, authentication identifiersUnited States
Polar.shPayment processing — subscription billing (Merchant of Record)Internal user ID (as external customer ID); Polar handles payment details independentlyEuropean Union
Google (Gemini API)AI image generationPrompts and generation parameters (no account data)United States

We do not sell your data to third parties. We do not share your data with any parties beyond those listed above.

For transfers of personal data outside the European Economic Area (EEA), we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions as applicable to each sub-processor.


5. Data Retention

Data typeRetention period
Account dataRetained while your account is active; deleted upon account deletion request
Subscription dataRetained while your account is active; deleted upon account deletion request
Generated imagesAutomatically deleted after your plan's retention period (Starter: 30 days, Pro: 90 days, Business: 180 days)
Prompts and generation metadataRetained while your account is active; deleted upon account deletion request
Event logsRetained for up to 12 months for operational purposes, then deleted
Hashed IP addresses (preview usage)Retained for up to 6 months, then deleted

6. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right of access (Art. 15) — Request a copy of all personal data we hold about you.
  • Right to rectification (Art. 16) — Request correction of inaccurate personal data.
  • Right to erasure (Art. 17) — Request deletion of your personal data ("right to be forgotten").
  • Right to restriction of processing (Art. 18) — Request that we limit how we use your data.
  • Right to data portability (Art. 20) — Receive your data in a structured, machine-readable format. The Service supports CSV export of your batch data.
  • Right to object (Art. 21) — Object to processing based on legitimate interest.
  • Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

If you believe your rights have been violated, you have the right to lodge a complaint with your local data protection supervisory authority.


7. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • All data is transmitted over HTTPS (TLS encryption enforced by Cloudflare)
  • Authentication tokens (JWTs) are validated cryptographically and never exposed to client-side JavaScript
  • Database queries use parameterized statements to prevent injection attacks
  • IP addresses are pseudonymized using salted SHA-256 hashing before storage
  • Secrets and API keys are stored securely using Cloudflare Workers secrets management
  • Access to data is restricted by user ownership checks on every request
  • Bot protection via Cloudflare Turnstile on anonymous endpoints

8. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at [email protected] and we will delete it promptly.


9. Changes to This Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by email. We encourage you to review this policy periodically.


10. Contact

For any questions about this privacy policy or your personal data, contact:

Email: [email protected]


See also our Terms of Service.